At Master Seeds, we understand that timely, safe, and discreet shipping is essential. Here’s how we handle every order with care:
Where We Ship
We currently ship only within Canada. Unfortunately, we cannot ship internationally at this time.
Discreet Packaging
Your order comes in plain packaging with no branding. We pack each order carefully, like we’re sending it to our own home. Privacy and security are a top priority.
Processing & Delivery Times
- Order processing usually takes 1 business day
- Delivery generally 2–5 business days for most provinces
- Remote or rural areas may take longer
- Carrier delays can happen during holidays or peak seasons
Tracking
You will receive a tracking number via email once your order ships. This allows you to monitor your package until it arrives safely.
Incorrect Addresses
Please double-check your shipping information. We cannot be responsible for packages lost due to incorrect addresses.
Lost or Delayed Packages
If your package is delayed or seems lost, contact us at [email protected]. We will investigate with the carrier and help resolve the issue.
Tips for First-Time Buyers
- Provide a clear, complete address for smooth delivery
- Expect discreet packaging; no seed bank branding will appear
- Contact support promptly for any shipping concerns