We understand that buying cannabis seeds online can feel tricky, and we want you to feel confident in your order. While most sales are final due to the nature of the product, we’re here to support you if something goes wrong.
All Sales Are Final
Because of safety, legal, and compliance reasons, we cannot accept returns of seeds. Once an order is placed, it’s yours.
Damaged or Incorrect Orders
If your order arrives damaged, incomplete, or incorrect, please contact us within 7 days of receipt. Email [email protected] and include:
- Your order number
- Photos of the package or products
- A short description of the issue
We will review the situation and, at our discretion, provide replacements or credits.
Germination
All our seeds are high-quality and tested for germination. However, growing success depends on your environment, skill, and care. We cannot guarantee growth, yield, or plant characteristics.
Replacement Policy
If a product issue is on our side (e.g., damaged during shipping or a wrong item sent), we may offer a replacement. We handle each case individually to ensure fairness.
Tips to Avoid Issues
- Check your address before ordering to avoid shipping problems
- Store seeds properly in a cool, dry place until planting
- Follow our care guides and tips for optimal germination
To exercise your right to withdraw or address an issue with your order, please contact us at [email protected] or use our contact form. Our team will guide you through the next steps and provide all the information you need regarding your order.