Customer Support
We're here to help you with any questions or concerns about your orders.
Email Support
Have a question? Need help with your order? Reach out to us at [email protected]. Our team is friendly, knowledgeable, and happy to assist.
Response Times
We aim to reply to all emails within 24 hours on business days. Weekend messages are answered promptly on Monday.
Pro Tip
Include your order number and a clear description of your question in your email. This helps us respond faster and more accurately.
Send us a Message
Business Hours
Monday – Saturday : 9 AM – 5 PM
What We Can Help With
- Order tracking and shipping questions
- Product recommendations and strain guidance
- Account or website troubleshooting
- Germination or growing tips for beginners